Medicare Supplements

United American has been a prominent Medicare Supplement insurance provider since Medicare began in 1966. Additionally, we’ve been a long-standing participant in the task forces working on Medicare Supplement insurance policy recommendations for the National Association of Insurance Commissioners.

Insurance Products

When you become a United American policyholder, you gain freedom of choice. Our products allow you to keep your choice of trusted doctors and hospitals. 

Group Insurance

United American Insurance Company has been a market leader in providing insurance to employer and union group sponsors for 25 years.

Careers

United American has been underwriting life and health insurance since 1947. Thousands of independent agents/agencies have found success selling our life, health, and Medicare Supplement policies.

Resources

One of the many things United American is well-known for is our superior customer service. When it comes to your health, we believe education, service, and support are vital. With our experience and stability, we’re the Company that does what it says it will do.

File A Claim

Because of our 50+ years of experience in providing life, supplemental health and Medicare Supplement insurance, United American offers superior customer service to both our agents and customers.  Never stress about your claim status with our online claim tracker. Need more help? Let one of our licensed agents assist you.

Contact

At United American, we only provide knowledgeable and licensed agents to service you. Say goodbye to wasted hours spent on hold and bid good riddance to talking to artificial intelligence. Hear a live voice or get one-on-one time with one of our licensed agents today.

eServiceCenter

United American Policyholders – United American has made it easy to answer your policy questions 24 hours a day online!

The eService Center is your online portal for managing your account. It takes just a few minutes to register. All you need is a policy number and the insured's name and date of birth to have access to policy information 24 hours a day.

Providers – Please do not use eService Center. Instead, use eProvider Center.

Login or Register

eProviderCenter

eProvider Center is an online portal for healthcare providers to access remittance details for payments and claims from our participating payers.

Our participating payers are:

  • United American Insurance Company
  • Globe Life Insurance Company of New York
  • Globe Life and Accident Insurance Company
  • Liberty National Life Insurance Company
  • American Income Life Insurance Company

Policyholders – Please do not use eProvider Center. Instead, use eService Center.

Login or Register

Speak with a live specialist today.

At United American, we're here to serve you. Let us help you with any of your customer service needs.

Find an Agent

(844) 593-8913

Monday-Friday: 7:30 a.m. - 5 p.m. CST
Customer Care

(800) 331-2512

Monday-Friday: 7:30 a.m. - 5 p.m. CST

Fax a document.

At United American, we're here to serve you.  Fax your requested documentation or claims documents.

Customer Service

(972) 569-3721

(For documents requested by customer service)
Medicare Claims Documents

(972) 569-3709

Email

Get in touch with us.

File a Claim

On the File an Insurance Claim page, you will find helpful information regarding the claims filing process for various types of benefits. Following the links will lead you to information such as claims filing instructions, printable forms, and examples of certain required documentation.

Visit the File a Claim Page

Frequently Asked Questions

Whether you're a policyholder or medical provider, we've got you covered. 

Policyholder FAQ

Learn things like where to pay your premium, or request a duplicate copy with these frequently asked questions.

Policyholder FAQ
Medical Provider FAQ

Learn where to register your practice or any precertification requirements with these frequently asked questions.

Medical Provider FAQ
eService

Visit the eService center to make payments, manage your account, or to find answers to common questions.

Go »
By Mail

United American

Attn: Premium Remittance Division
P.O. Box 653020
Dallas, TX 75265

Important: This payment address does not apply if you have received a list billing from United American for a worksite or employer group account. Please use the address shown on the list bill you received or call us for assistance.

By Certified or Registered Mail

United American

Attn: Premium Remittance Division
100 N Broadway Ave, Ste 1900
Oklahoma City, OK 73102

By Phone

Customer Care

(800) 331-2512
Monday-Friday 7:30 a.m. - 5 p.m. CST

Company Addresses

Payments

United American

Attn: Premium Remittance Division
P.O. Box 653020
Dallas, TX 75265

Important: This payment address does not apply if you have received a list billing from United American for a worksite or employer group account. Please use the address show on the list bill you received or call us for assistance.

Certified or Registered Mail

United American

Attn: Premium Remittance Division
100 N Broadway Ave, Ste 1900
Oklahoma City, OK 73102

Corporate Office

Home Office

3700 S. Stonebridge Drive
McKinney, Texas 75070

Find an Agent

To find an agent, call us today! (844) 593-8913

OR

Contact Us Online