Medicare Supplements

United American has been a prominent Medicare Supplement insurance provider since Medicare began in 1966. Additionally, we’ve been a long-standing participant in the task forces working on Medicare Supplement insurance policy recommendations for the National Association of Insurance Commissioners.

Insurance Products

When you become a United American policyholder, you gain freedom of choice. Our products allow you to keep your choice of trusted doctors and hospitals. 

Group Insurance

United American Insurance Company has been a market leader in providing insurance to employer and union group sponsors for 25 years.


United American has been underwriting life and health insurance since 1947. Thousands of independent agents/agencies have found success selling our life, health, and Medicare Supplement policies.


One of the many things United American is well-known for is our superior customer service. When it comes to your health, we believe education, service, and support are vital. With our experience and stability, we’re the Company that does what it says it will do.

File A Claim

Because of our 50+ years of experience in providing life, supplemental health and Medicare Supplement insurance, United American offers superior customer service to both our agents and customers.  Never stress about your claim status with our online claim tracker. Need more help? Let one of our licensed agents assist you.


At United American, we only provide knowledgeable and licensed agents to service you. Say goodbye to wasted hours spent on hold and bid good riddance to talking to artificial intelligence. Hear a live voice or get one-on-one time with one of our licensed agents today.

Have questions about your United American insurance policy? Want more information about insurance or changes in insurance policies? You've come to the right place. Check out our insurance FAQ:

Policyholder FAQ

Mail the completed forms listed on the File a Claim page to this address.

United American Insurance Company
Attn: Claims Division
P.O. Box 8076
McKinney, TX 75070-8076

Please contact customer service at (800) 331-2512 to request a duplicate ID card.

For supplemental health policies, contact customer service at: (800) 331-2512.

For Medicare Supplement insurance policies, log into the eService Center and click ‘Claims’ in the top menu bar. This allows you to view claims within the past year. Contact customer service for any additional information.

United American doesn’t have a provider network. Our customers are able to use any provider that accepts Medicare. Medicare Supplement policyholders should verify their doctor accepts Medicare.

Mail the completed forms listed on the File a Claim page to this address.

United American Insurance Company
Attn: Non-Medicare Health Claims
P.O. Box 8080
McKinney, TX 75070-8080

Mail the completed forms listed on the File a Claim page to this address.

United American Insurance Company
Attn: Medicare Claims
P.O. Box 8080
McKinney, TX 75070-8080

United American Insurance Company
Attn: Premium Remittance Division
P.O. Box 653020
Dallas, TX 75265

Important: This payment address does not apply if you have received a list billing from United American for a worksite or employer group account. Please use the address show on the list bill you received or call us for assistance.

Premium payments sent via tracked mail, including priority, registered, certified, etc. should be sent to the physical address below to ensure prompt and accurate processing (applied within 24 hours of receipt):

United American Insurance Company
Attn: Premium Remittance Division
100 N Broadway Ave, Ste 1900
Oklahoma City, OK 73102

Medical Providers FAQ

No. Precertification or second opinion is not required.

No. eProvider is offered to our customers’ medical providers at no charge.

Medicare Supplement and Health policies 
Attn: Claims Division
P.O. Box 8080
McKinney, TX 75070

No. For Medicare Supplement policies – submit the provider’s Medicare Remittance Advice received when Medicare makes their payment, along with the UB-04 or CMS-1500 form.

For Health policies – submit the UB-04 form for Hospital Charges and the CMS-1500 form for all other charges.

You can review your patients’ policy coverage, check your claim status, and clear check information without needing to call Customer Service.

It takes just a few minutes to register. Provide your practice’s name, address, and tax ID number to set up the account to have access to policy/claim information 24-hours a day. Get started at