Privacy Policy


Privacy Policy
This privacy statement discloses the privacy policy for United American Insurance Company (“UA”). Your privacy is important to us. This policy is limited to this website; UA does not have control over the privacy policies of other websites, including those which you may access via links on the UA website. PLEASE NOTE THAT BY CONTINUING TO USE THIS SITE, YOU AGREE TO THE TERMS OF THIS STATEMENT.

Information Collection and Use
UA does not sell, share, or rent information collected on this site to others in ways different from what is disclosed on this statement.


Personal Information
Personal information includes any information that can be used to identify or contact you, such as your name, address, e-mail address, telephone number or Social Security number. UA does not collect personal information unless it is voluntarily provided. We may use personal information only as required or permitted by law, including to verify your identity or to respond to requests or inquiries from you.


Nonpersonal Information
Nonpersonal information includes any generic data that cannot be used to identify or contact you. We look at such data on an individual and collective basis to help us detect trends that may help us improve our website. We may gather nonpersonal information automatically from your web browser, such as the Internet protocol address used to connect your computer to the Internet; computer and connection information such as browser type and version, operating system, and platform; the Uniform Resource Locator click path to, through, and from our website; and the date and time you access our website.


Use of Cookies
Cookies are small files that UA can send to your browser. UA does not use cookies to collect personal information from users. We do use cookies to identify you to the web server during page requests and to improve our website. We may use Action Tags on our web pages to effectuate the use of cookies. You can configure your browser to accept or reject cookies, giving you the chance to decide whether or not to accept the cookie.


Do Not Track Signals
We do not respond to a web browser’s “do not track” signal or other mechanisms that signal a request that our site not track the consumer’s online activities over time and across websites. Other parties, such as third-parties that perform business services on our behalf, may collect personally identifiable information about a consumer’s online activities over time and across different websites when a consumer uses our website or service.


Disclosure of Your Information
Any disclosure of information follows our Privacy Policy. Please note that we will disclose information only as required or permitted by law.


Security of Your Information
UA treats the security of your information seriously. UA uses all reasonable efforts to keep information from our users secure against unauthorized access and use. We maintain physical, electronic and procedural safeguards to guard your information.


Remember that e-mail messages can be viewed by other Internet users while in transit. We strongly recommend that e-mail messages do not contain personal or confidential information, particularly highly identifiable, sensitive information such as your Social Security number and driver’s license information.


Children
This website is not intended for children under the age of 13. We do not knowingly collect personal information from anyone under the age of 13. In the event we learn that we have collected personal information from a child under age 13 without verification of parental consent, we will delete that information. If you believe we may have any information from or about a child under the age of 13, please contact us at the address provided below.


Changes to Privacy Policy
We may change this privacy policy from time to time without notice. The most current policy will be posted on this website. You are encouraged to review this online privacy policy regularly.


Changes to Personal Information
If you think that any personal information we have collected from or about you is inaccurate, you may notify us in writing at the address provided below. We will investigate your request and make appropriate changes as needed.


Feedback
If at any time you have questions or wish to report a violation of this privacy policy, please contact us at:

United American Insurance Company
Privacy Office
P. O. Box 8080
McKinney, Texas 75070



Privacy Policy Effective Date: 1/1/2020

Under California Civil Code Section 1798.83, California residents who have business relationships with us may choose to opt out of our sharing their personal information with third parties for direct marketing purposes. If you are a California resident and (1) you wish to opt out; or (2) you wish to request certain information regarding our disclosure of your personal information to third parties for the direct marketing purposes, please contact us at www2.unitedamerican.com/resources-and-support/customer-service/contactua.aspx. Alternatively, you may send a written request to the following address:

ATTN: PRIVACY OFFICE
LEGAL DEPARTMENT
P.O. Box 8080
McKinney, TX 75070

For California residents and households (California Consumer Privacy Act, Title 1.81.5, California Civil Code Section 1798.100-1798.199)

Collection of Information

We collect and retain the following categories of personal information, which is necessary information for us to comply with regulations governing the insurance industry and the issuance of insurance policies. We also collect personal information from our California-based employees, as required to comply with federal, state and local laws governing employers, and to fulfil our legal obligations as an employer. This personal information may include any of the following categories of personal information: (1) your real name, postal address, telephone number, unique personal identifier, email address, social security number, and/or similar identifiers; (2) commercial information, including insurance products or services purchased; (3) professional or employment-related information; and (4) educational information from our employees. We may collect such categories of personal information about you from: your completion of an application for insurance or other forms; your transactional history and other experience with us and other companies; and in the case of an employee, from an application for employment, curriculum vitae or bio, or from a consumer reporting agency. All such personal information is used to comply with federal, state and local laws, and regulations governing our insurance business, and for the business purpose of complying with laws governing the employment of persons who are our employees, and to effectively recruit and manage our company work force.

Access to, Correction of, or Requesting Deletion of Personal Information

If you are a California resident, upon our receipt of a verifiable request from you, you can obtain access to the personal information about you which we have in our files, or which we have used or shared with third parties. If you think that any piece of personal information that we have collected from or about you is inaccurate, you may notify us in writing to request that it be corrected. We will investigate your request and make appropriate changes as needed. You may also request deletion of your personal information that is collected and maintained by us, as provided by law.

To submit a verifiable consumer request to know what personal information we may have collected or shared, or to request deletion of personal information, you may call our toll-free number at 1-800-331-2512 or use our online request form or portal at: www2.unitedamerican.com/resources-and-support/customer-service/contactua.aspx For existing policy or account holders, you may be asked to verify your identify through the existing authentication procedures of your account, and we may re-authenticate you to verify your identity.

For non-policy holders, we will verify a consumer’s identity by matching at least two or three consumer-provided data points with data points that we maintain, depending on the sensitivity of the information involved.

Disclosure or Sale of Personal Information

During the past 12 months, we have shared the contact information of certain consumers with our affiliated insurance companies and with third parties with whom we have joint marketing agreements for the purpose of offering complementary insurance and financial services to our own insurance products and services. We do not sell the personal information of minors under 16 years of age without affirmative authorization.

Your Right to Opt Out

As a California resident, you have the right to limit the personal information that we share with or sell to our affiliates or third parties. You may also limit our affiliates or third parties from marketing their products or services to you based on your personal information that we collect and may have shared with them. This information includes all of the information described above. This is known as “Opting Out.” Your choice to opt out of such disclosures will remain in effect until you tell us otherwise. If you wish to submit a request to opt-out, you can do so by completing the web form located at www2.unitedamerican.com/resources-and-support/customer-service/contactua.aspx or by calling our customer service department at 1-800-331-2512. If you use an authorized agent to exercise your opt-out right, we will require you to sufficiently identify the authorized agent so that we can verify that person’s identity. (See “Authorized Agent” subsection below). Even if you opt out of the disclosures described in this section, we may still disclose information to affiliates and nonaffiliated third parties as permitted by law.

Right to Non-Discrimination for the Exercise of a Consumer’s Privacy Rights

You have a right not to receive discriminatory treatment from us for the exercise of any of your privacy rights conferred by The California Consumer Privacy Act (“CCPA”).

Authorized Agent

As a California consumer, you can designate an authorized agent to make a request under the CCPA on your behalf. To do so, please write to us at the address provided below, providing your full name and address, the name and address of your authorized agent, the agent’s contact information, specifying your relationship with the authorized agent, and the purpose for which you are designating the authorized agent. You may revoke the authority of that agent at any time by contacting us in writing at the address below.

Consumers with Disabilities

Any consumers with a disability may contact us or have an authorized agent contact us by calling our customer service department at 1-800-331-2512 or by visiting our website contact below.

Contact for More Information

For questions or concerns about our privacy policies and practices, or wish to request our policy in an alternative format please contact us at www2.unitedamerican.com/resources-and-support/customer-service/contactua.aspx

Alternatively, you may send a written request to the following address:

ATTN: PRIVACY OFFICE
LEGAL DEPARTMENT
P.O. Box 8080
McKinney, TX 75070